Terms of Service

1. Scope

The following terms and conditions apply to all orders placed through our online shop. The online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase contract is concluded with Manuel Langenstein. By placing the products in the online shop we make a binding offer to conclude a contract for these products. You can initially order our products without obligation and save your entries before submitting your order. You can correct your binding order at any time by using the information provided in the order process.

The contract is concluded when you accept the products included by clicking on the order button to accept the offer via the shopping cart. Immediately after submitting the order you will receive another confirmation by email.

We save the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online.

3. Contract language, storage of contract text

The language(s) available for the conclusion of the contract: English. We save the contract text and send you the order details and our General Terms and Conditions in text form.

4. Delivery conditions

We ship the products to the delivery address specified during the ordering process. We only ship by mail. We do not deliver to packing stations. Unfortunately, pickup is not possible.

5. Payment

The prices stated at the time of the order apply. These are total prices and include VAT. During the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.

The following payment methods are generally available in our shop: credit card, PayPal. To pay via PayPal (Europe) S.à r.l. et Cie, SCA, you must be registered with PayPal, authenticate with your login details, and confirm the payment order. The payment transaction will be processed by PayPal immediately after you place your order. PayPal may offer additional payment methods to registered customers; availability of those methods is determined by PayPal.

6. Warranty and guarantees

The statutory liability for defects applies. Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

6.1 Liability for defects / 6.2 Guarantees and customer service

7. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.